Explore Patient Quality & Safety Topics
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Project Charters
What is a Project Charter? Every successful quality improvement project needs a clear plan, but it’s easy for teams to get lost in undefined goals, leading to confusion and wasted effort. The project charter is the foundational document that prevents this. It serves as a formal agreement that defines the “why,” “what,” and “who” of...
- Infographic
- Video
Getting Started with Power BI
Power BI transforms clinical data into interactive dashboards, enabling you to explore trends, filter information, and make data-driven decisions to improve patient care.
- Infographic
- Video
SMART Goals
The SMART framework transforms vague intentions into specific, measurable, and actionable goals that provide clear direction for any quality improvement project.
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- Worksheet
The Quality Improvement Promotion Journey
The Quality Portfolio provides a structured way to showcase your quality improvement and patient safety work, ensuring these essential contributions are fully recognized and advancing your academic promotion journey.
- Case Examples
Understanding Quality Scorecards
What are Quality Scorecards? In healthcare, how do we know if a change is truly an improvement? Quality scorecards are data tools that help answer this question. Used by hospitals nationwide, scorecards from vendors like Vizient, Leapfrog, and CMS track performance across critical areas of care, including mortality rates, patient safety incidents, readmissions, and efficiency....
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Getting Started with Quality Improvement
This page provides a practical roadmap for navigating the quality improvement project lifecycle, from identifying a problem, executing a plan, and ensuring your success is sustained long-term.
- Article
- Fillable
- Video
Process Mapping
Process mapping creates a clear visual blueprint of any clinical workflow, enabling you to identify bottlenecks, clarify roles, and systematically improve patient care.
- Case Examples
- Video
EHR Tools for Quality Improvement
The Electronic Health Record (EHR) provides powerful tools for exploring clinical data and implementing quality improvement solutions, enabling clinicians to enhance patient care while upholding key ethical responsibilities.
- Video
Cause-and-Effect Diagrams
A cause and effect diagram helps healthcare teams uncover root causes, organize contributing factors, and guide collaborative problem-solving to drive meaningful quality and patient safety improvements.

