QPSi Knowledgebase

Structured Storytelling for Quality Improvement In healthcare, strategic plans and quality improvement initiatives can quickly become unwieldy, making it difficult to communicate goals and track real progress. The A3 approach—named for the single, standard-sized sheet of paper it is built on—offers an elegant solution. Originally pioneered by Toyota as a productivity and problem-solving secret, the...

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Large language models (LLMs) are rapidly entering the clinical environment, offering new possibilities for documentation, decision support, and patient communication. This course introduces clinicians to what LLMs are, how to interact with them effectively using structured prompting frameworks, and how to apply those frameworks to complex clinical queries. Designed as a self-paced resource, it equips...

Overview Image: 30-Day Unplanned Readmissions Visual Summary Case Summary Head and neck cancer patients undergoing major reconstructive surgery face complex recoveries that often lead to unplanned hospital readmissions. A 2016 study at UF Health revealed that 20% of these readmissions were unnecessary—patients who could have been managed in the clinic instead returned to the emergency department,...

Overview Image: EHR Tool Visual Summary Case Summary When a departmental restructuring separated the neurology ICU and general floor teams, critical patient information began falling through the cracks. This case study details how a physician-led, collaborative quality improvement initiative closed that gap — not through a costly IT overhaul, but by creatively leveraging tools already...

Overview Image: OR Utilization Visual Summary Case Summary At the University of Florida College of Medicine, Department of Obstetrics and Gynecology, OR utilization had stalled at 75% for 15 years — leaving surgical capacity unused, patients waiting, and resources wasted. By building trustworthy data infrastructure, standardizing scheduling practices, and releasing anonymized performance data to surgeons,...

Overview Image: Hypoglycemia Reduction Visual Summary Case Summary When hospitalized patients experience dangerously low blood glucose, the consequences can be severe — and preventable. This case study follows a multidisciplinary team that used PDSA cycles and targeted interventions to cut severe hypoglycemic events nearly in half, improving patient safety. Their approach is a replicable model...

Quality Improvement in Clinical Practice Quality improvement is a systematic approach to examining how care is delivered and making evidence-informed changes to close the gap between what we know and what we do. It is not research in the traditional sense — it is the ongoing, practical work of ensuring that best practices reach patients...