SMART Goals Infographic

This downloadable guide will help you: Understand the components of SMART Goals See the benefits of SMART Goals See examples of SMART Goals in healthcare Download Infographic

Sustaining a QI Project

Learn six key strategies to ensure your quality improvement project has a lasting impact. This video covers essential techniques for sustaining your work, including standardizing new practices, implementing education and training, celebrating success and establishing...

Completing a QI Project

Learn five essential tips for managing and completing a QI project, including structured methodology, small-scale testing, effective documentation and clear communication to keep your work on...

Starting a QI Project

Discover the five essential first steps for launching a successful quality improvement project. This guide covers critical best practices, including how to define a clear problem, set SMART goals, assemble a multidisciplinary team and thoroughly understand your...

What is Quality Improvement in Healthcare?

Learn the fundamentals of Quality Improvement (QI) in healthcare, including simple, actionable steps to help you identify potential projects, find common problems and connect with the right resources to get...

Adding Swim Lanes to a Process Map

Explore advanced process mapping using swim lane diagrams to clarify roles and responsibilities within a complex workflow. This video explains how to create lanes for different stakeholders—like patients, clinicians, and systems—to visualize their interactions and...