Learn six key strategies to ensure your quality improvement project has a lasting impact. This video covers essential techniques for sustaining your work, including standardizing new practices, implementing education and training, celebrating success and establishing...
Learn five essential tips for managing and completing a QI project, including structured methodology, small-scale testing, effective documentation and clear communication to keep your work on...
Discover the five essential first steps for launching a successful quality improvement project. This guide covers critical best practices, including how to define a clear problem, set SMART goals, assemble a multidisciplinary team and thoroughly understand your...
Learn the fundamentals of Quality Improvement (QI) in healthcare, including simple, actionable steps to help you identify potential projects, find common problems and connect with the right resources to get...
Explore advanced process mapping using swim lane diagrams to clarify roles and responsibilities within a complex workflow. This video explains how to create lanes for different stakeholders—like patients, clinicians, and systems—to visualize their interactions and...
Discover key methods for collecting the detailed information needed for a comprehensive process map. This video outlines how to use direct observation and stakeholder interviews, and provides five essential questions to guide your investigation and ensure a thorough...
Learn how to build your first simple process map using a step-by-step example of checking a patient’s temperature. This guide covers the essential symbols for processes and decisions, helping you create a basic diagram to identify inefficiencies and opportunities for...
Understand the fundamentals of process mapping and how it helps visualize a patient’s journey. This video introduces the basic symbols used in a process map and explains how this tool can streamline workflows, reduce errors, and improve healthcare...
Watch a narrative overview of how a neurology team addressed a critical patient safety risk by creating a standardized transfer note in the EHR. This video highlights the importance of capturing nuanced clinical decision-making and using anticipatory guidance to...
